Fighting Spam on Facebook Pages got easier

Yesterday, while training our new Social Media person, I discovered something on the Diabetes Hands Foundation Facebook page (I never cease to be amazed at how many things they change without announcing them…) that comes in handy to fight spam on your Facebook page.

If you are an Admin of a Facebook page, you will see at the top of your page (below the Updates box) a Spam option you can click on.

When you click on it, you are presented with the equivalent on Facebook to your Spam or Junk folder on your email. Pretty handy-dandy! I don’t know exactly how they are designating posts as spam, but I assume they must be throwing in there anything that follows spammy behaviors, such as posts that are copied and pasted in multiple places with little or no changes.

If you concur with their judgement about a post being spammy (as in the case below):

you can remove the post and ban the person from your page as you used to be able to do before.

If you feel the post has been designated as spam by error, you can also correct that by choosing the “Unmark as Spam” option from the dropdown in the corner, as shown here:

So, what do you make of this resource Facebook gives you to keep spammers at bay on your Facebook pages?

My Favorite Kind of Captcha

Know those semi-cryptic wavy characters that you need to type back in when trying to link to a web site on Facebook or sign up for some web services? They are known as captchas and, in case you are wondering, they are there to try to keep spammers at bay (though spammers are never shy of exploiting good people around the world and pay them to sit at terminals typing these in for pennies an hour…)

This morning (probably the result of not enough sleep or coffee… or both), I was wondering what my favorite kind of captcha was. There are, of course, the ones so cryptic that it takes a true calligrapher to tell what the heck they say! I am sure those keep spammers at bay, but they probably also keep REAL people at bay, because they are so hard to read! :(

So, I guess my favorite kind of captcha is the one I encounter in Facebook:

I can not only read the words, but it also provides a certain level of entertainment, because they are real words (“wagons” and “unfair” in this case) that leave me wondering sometimes what the connection may be between them… Are wagons unfair? Is it unfair to ride a wagon? What’s a wagon? What’s fair…?

See? Next time, I will get more sleep or get more coffee into my system before I blog! :)