The Ordeal of Closing a Hotmail Account – part 1

Have you ever wanted (or needed) to close your Hotmail account? I forecast long hours of banging your head against the keyboard, trying to figure out WHY you can’t do it.

Me? I am trying to figure a way to do it… When I click on Options > More Options > # View and edit your personal information > Close Account, I get prompted for my password to verify my identity. I enter it and I am prompted with this message:

As for this message:
* “One or more paid services or a Microsoft Points account is linked to your account.” – I have no paid services with Microsoft or a Microsoft Points account: believe me, I checked, even… to make sure, just in case I forgot! I followed every option described in the help for this issue.
* When I click on the “Close your Microsoft account” link at the bottom of the page, I am taking to THIS other page:

(which basically states the same thing… and when I click on to go to the Microsoft Account and Billing Services site, I confirm that… I have no services associated with my account.

SOOOOO, I am basically stuck in a loop. I just wrote to Hotmail support, with the hope that they may help explain what is going on. Any ideas?

Fundraising When Money Is Tight

Timely and highly relevant! A must-read for all nonprofits in times of crisis

“Relevant” and “timely” fall short as terms to describe Mal Warwick’s latest book. After going through a brief analysis of what history has taught us in terms of philanthropy in times of crisis and putting forward three scenarios for economic recovery, Mr. Warwick presents three possible fundraising strategies to take us through the period of economic recovery.

He then embarks on a detailed nine-step approach to what he calls “peace of mind”:
* Step 1: Reassess the Whole Ball of Wax – to make sure your organization is around long enough to make a lasting impact, he proposes efficient management practices, something that is good even in times of abundance.
* Step 2: Strengthen your Case for Giving – donors don’t care about you as much as they care about the issues you work on. Focus on those.
* Step 3: Be Content with One in the Hand -Forget the Two That May Be in the Bush – he questions the importance of creativity in tough times.
* Step 4: Cut Costs with a Scalpel, Not an Ax – he shares sixteen cost-cutting recommendations that impact the whole organization and fourteen more focused on cutting costs in print production. Here, I found his invitation to draw the line between major and small donors @ $1,000 very interesting.
* Step 5: Fish Where the Big Fish Are – this chapter deals with donor segmentation in as much detail as you need to “get” the idea and why it’s important for you to do.
* Step 6: Stay Close to Your Donors – say thanks! And then, say thanks again!
* Step 7: Get Personal With Your Donors – collect and use data about your donors as a means to appeal directly to their cherised values and beliefs.
* Step 8: Step Up Your Efforts Online – lots of things you need to do to maximize your fundraising efforts by developing a comprehensive online strategy.
* Step 9: Break Down the Silos – a phenomenon that not only affects nonprofits but can hurt them badly, silos are discussed in this chapter.

In short, Fundraising When Money Is Tight: A Strategic and Practical Guide to Surviving Tough Times and Thriving in the Future packs SO MUCH in so little space that, if you haven’t taken pages of notes or if you have marked less than 10 pages to revisit again, I can guarantee you missed on lots of things: go back and read it cover to cover. You will thank me for it!

How fast are we going?

I was catching up on my Techcrunch reading tonight and as I scrolled down the list of posts. As expected, all of them were posted today and many of them were fairly relevant and high-impact.

I started thinking: “How fast are we going?” I mean… so much innovation, happening so fast… Well, here we are today. Buckle up, because tomorrow few people can guess where we will be!